Privacy Policy

Last updated: October 13, 2026

This policy explains what information N-Sink Plumbing and Drain Specialist ("N-Sink," "we," "us") collects through this website, how we use it, and the choices you have.

1. Information you give us

• Estimate and contact requests. Your name and phone number, your email address if you choose to give it, the service you need, and anything you write in the message box, such as details about the problem or where the work is.
• Checklist download. Your name and email address.
• Texts and calls. If you tap a "Text us" or "Call" button, your phone opens its own messaging or calling app. Those messages and calls come straight to us and are not collected by this website.

2. Information collected automatically

• Analytics. We use Google Analytics and Vercel Web Analytics to see how the site is used, such as which pages are viewed, the type of device and browser, approximate location (city or region), and how visitors found us. Google Analytics uses cookies to do this. Vercel Web Analytics does not use cookies.
• Ad and campaign tracking. When you arrive from an ad or a tagged link, we save the campaign details (such as UTM tags, a Google or Facebook click ID, and the website that sent you) in a cookie named nsink_attr for up to 90 days. If you later request an estimate, this tells us which ad or link brought you here.
• Error monitoring. We use Sentry to find and fix problems with the website. If an error happens while you are on the site, Sentry may record technical details and a replay of that visit. Replays hide all text and block images and video, so they do not capture what you type.
• Spam protection. Our forms use Cloudflare Turnstile to check that a request comes from a person, not a bot. Turnstile may process information such as your IP address and browser details.
• Maps and videos. Some pages include a Google Map or YouTube videos. When these load, Google and YouTube may collect information and set cookies under their own privacy policies.

3. How we use your information

• To respond to your request, give you an estimate, and schedule and do the work
• To contact you by phone, text, or email about the request you made
• To keep records of jobs and customer requests
• To understand which pages, ads, and campaigns are working, and to improve the site
• To keep the site secure and prevent spam and abuse

4. How we share information

We do not sell your personal information. We share it only with companies that help us run our business and this website, and only so they can do that work for us:

• Website hosting and data storage (Vercel and Supabase), which run the site and store form submissions
• Job management software, where your request becomes a customer record so we can schedule the work
• Email delivery, analytics, error monitoring, and spam protection providers described above

We may also share information when the law requires it, or to protect our rights or someone's safety.

5. Your choices

• You can block or delete cookies in your browser settings. The site still works without them.
• You can opt out of Google Analytics with Google's browser add-on: https://tools.google.com/dlpage/gaoptout
• You can ask us to see, correct, or delete the information you gave us by contacting us below. We may need to keep some records, such as job and billing records, when the law requires it.

6. How long we keep information

We keep form submissions for as long as we need them to respond to you, do the work, and keep normal business records. The nsink_attr cookie expires after 90 days.

7. Security

We use reasonable safeguards, including encrypted (HTTPS) connections, to protect your information. No website or storage system is completely secure, so we cannot guarantee absolute security.

8. Children

This website is meant for adults arranging plumbing service. We do not knowingly collect information from children under 13.

9. Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it last changed.

10. Contact us

Questions about this policy or your information: N-Sink Plumbing and Drain Specialist, (409) 834-3632, Email us.